Recent Posts

4 Critical Steps To Take for Flood Preparation

3/30/2020 (Permalink)

Hard drive connected to a computer, on the top of the picture it says BACK IT UP Safeguard your system from flood damage by using Cloud backups

4 Critical Steps To Take for Flood Preparation

Preparing your business in Meshanticut, MA, for a flood is a smart thing to do. Not only does flooding cause a lot of damage to the nation's businesses, a flood is one of the more common disasters to befall a company. A number of steps you take before a major storm strikes can have a positive impact on how well you handle the storm. The items listed give your company a better chance to withstand a disaster.

1. Consider Insurance - Your commercial property insurance does not cover damages from a flood. For this you need a policy from the National Flood Insurance Program, which is administered by FEMA. You can be covered for a total of $1 million in damages through the NFIP. If you have a mortgage through a federally insured lender and are located in a flood zone, you are required to have flood insurance.

2. Get Recovery Help - A storm remediation franchise has the training and resources to respond to flooding. Expertise is needed to deal with such things as black water, which is the contaminated water that can seep into your building during a flood. Seeking out the services of a trained team with the proper equipment and knowledge points you in the direction of a fast recovery.

3. Train Employees - An educated and trained workforce helps you respond better to an emergency. Make sure employees know the official evacuation routes for your area. When a storm is imminent, someone in the company should monitor the Emergency Alert System and the National Oceanic and Atmospheric Administration program on the radio or computer system.

4. Protect IT - Your computer network is critical, so safeguard your system from flood damage by using Cloud backups and other measures.
In a real sense, flooding presents an existential threat to your company. Take it seriously and make plans for before, during and after the storm.

Levels of COVID-19 Cleaning

3/27/2020 (Permalink)

a graphic that says sanitization around the clock SERVPRO of Cranston is here to help with both commercial and residential sanitization services.

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Cranston understands the immediate need for all categories, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using. (800) 734-0602

Top 5 Places Mold Can Develop

3/23/2020 (Permalink)

Black mold growth on wall Black mold growth on Edgewood, MA

Consider The Following Top Five Places Mold Can Develop

Mold damage often lurks in the shadows, which means that people are often left with no other choice except calling in a mold remediation specialist in Edgewood, MA. Although, if you were aware of the places mold commonly grows, you might be able to stop a problem before it gets out of hand. Consider the following top five places the next time you inspect your property for mold.

  • Drywall
  • Paper
  • Insulation
  • Wood
  • Fabric


When doing a walkthrough of your property, pay close attention to the walls, especially near the ceiling and floor, where water damage may occur. While it may seem fairly dense, drywall is a porous surface, which makes it a good home for mold spores. Although, mildew growth may also show up in the more humid areas of the house.


Paper is also an adequate home for mold growth. It is necessary to check all your essential documents to ensure they are dry and mold-free. If you have any paperwork that is wet or damaged, consider making copies.


One of the most affected spaces in the home for mold damage is insulation between wall cavities or floor joists. Unnoticed leaks likely cause the infestation in these areas of the house.


Wood is another porous surface to be mindful of. However, that is not just in reference to wood floors. While floors can become damaged, the wood structure of your home is likely more at risk of mold infestation. Be sure to check attic spaces regularly.


Last, keep an eye on stored fabrics, like blankets, bedding, clothing, and curtains. While some materials are easier to rid of mold than others, most will need to be discarded.
Mold damage is a potentially costly disaster. The best way to avoid the possible expense is to be mindful of issues in your home. Contact a mold removal company to ask about areas you should inspect frequently.

Proactive Cleaning in Cranston, RI

3/17/2020 (Permalink)

a graphic that says prevent business interruption If your commercial space needs deep cleaning services, call the experts!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services in Cranston, RI, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space needs deep cleaning services, call the experts today at SERVPRO of Cranston at (800) 734-0602.

How To Prevent a Pipe Burst During Winter

3/4/2020 (Permalink)

Electrical heat tape You can use a heat cable or tape to cover the pipes

How To Prevent a Pipe Burst During Winter

When you hear that a storm is coming to Cranston, MA, your first worry is probably water destroying your property. Yet storm damage doesn’t always involve rain flooding. The cold weather that accompanies sleet and snow may also cause a burst pipe. This could also cause a major flood inside your building.
When the temperature declines, the water inside pipes gets colder and freezes. Water expands when it freezes, putting excess pressure on the pipes surrounding it.
While any pipes on your property can freeze, some are more susceptible to this phenomenon than others. You especially have to worry about pipes that are:

  • In unheated areas such as cabinets or basements
  • Against exterior walls with minimal insulation
  • Exposed to severe cold

Preventing Frozen Pipes

Even if you live in a cold city, there are steps you can take to reduce the chances of a burst pipe. Any pipes in unheated areas should be insulated. You can use a heat cable or tape to cover the pipes. You can even try wrapping the pipes in a piece of newspaper.
Once the cold weather hits, consider keeping the cabinet doors open overnight to allow the warmer air to circulate. You should also set the thermostat to at least 55 degrees Fahrenheit, even at night when no one is in the office.

Thawing Frozen Pipes

If only a small trickle of water comes out of a faucet, you may have a frozen pipe. You need to thaw the pipe right away before it bursts. Continue running the faucet so the flowing water can melt the ice in the pipe. You can then warm up the pipe by applying a space heater, heating pad or hair dryer to the affected area.
A burst pipe can cause severe flood damage to your property. The standing water that the broken pipe leaves behind can also encourage the growth of bacteria. If you do experience a pipe emergency, you should thus contact cleanup and restoration specialists right away.

Easy Steps to Filing a Fire Insurance Claim

2/28/2020 (Permalink)

Kitchen cabinets with smoke damage Kitchen fire damage in Comstock Gardens, MA

You may not spend a lot of time thinking about your homeowner's insurance coverage. Of course, in a time of need, you are grateful you have this insurance to back you up. You hope to never need to file a fire claim; however, if you do, it's helpful to know some simple steps to making this process less stressful during what is already a difficult time. After all, you've got enough to worry about with fire restoration and other cleanup needs.

Your First Steps After a Fire

If there's a fire in your house, your priority is to get your family members out safely. You next need to call 911 so fire crews can arrive on the scene and put out the blaze. Your next responsibilities are as follow:

  • Contact your fire insurance company and report the incident.
  • Get in touch with a professional fire cleanup company to start the restoration efforts.
  • Stay away from your home until authorities tell you it is safe to go in.

Gathering Information, Providing it to Your Agent
Once fire restoration has begun and you can safely get into your home, do your best to collect information about the damage. Take photos of as many areas of your house as you can. Write down items that were damaged or lost, including their value. Note any injuries you or family members suffered. Then, call your insurance agent again and report this information.

Get the Cleanup Company and Insurance Company on the Same Page
Your insurance agent should work closely with the fire cleanup team in the claims process. The insurance company will want an estimate on the smoke cleaning and fire cleanup costs. The restoration crew in Comstock Gardens, MA, can also provide project timelines to the insurance. This information will help the claims process go more smoothly.
Fire restoration can be expensive and extensive. If you properly file a claim and follow these guidelines, you can get the financial help you need.

Effective Ways to Drain Water From Your Basement

2/24/2020 (Permalink)

A sump pump installed in a basement of a home with a water powered backup system. Cleaning up after a basement flood can be a big chore

When it comes to flooding in the home, the basement is often the first place water likes to go. A basement flood can start because of a broken pipe, leaky appliance, weak foundation or sewer backup. Regardless of the cause, it's important to act quickly so you can mitigate damage. It's a good idea to contact a professional flood cleanup team. While you wait for crews to arrive, there are steps you can take to start getting the water out.

Potential Consequences

Even minor water issues can cause significant damage. The longer you wait to address the problem, the more likely you will face an extensive cleanup and destroyed materials and belongings. A flooded basement can result in the following:

  • Swollen, decaying wood
  • Ruined drywall
  • Rotted flooring
  • Mold growth

Using a Pump

Like any homeowner in Lippitt, MA, you should have a submersible pump to get rid of the basement flood. A durable, waterproof pump is capable of clearing out hundreds of gallons from your home efficiently while professional crews are on their way. These pumps also have sealed electrical cords and easily contact to a garden hose. Make sure you have a generator to operate the pump.

Before Using the Pump

Make sure children and pets are out of the way before you start pumping water. Wear protective gear and turn off the electricity to the home. If black water is in your basement, wait for the professionals to handle all the water removal and contact your insurance agent about insurance coverage for the incident.

Pump the Water Out

Wait until the water level is down to a few inches before starting. Once you're ready, position the machine at the lowest level of the basement. Start the generator and begin pumping. You may need an extension cord depending on how much area is flooded.
Cleaning up after a basement flood can be a big chore. Luckily, tools such as professional-grade pumps are available to help you remove the water.

4 Common Sewage Problems for Commercial Buildings

1/30/2020 (Permalink)

Sewage backup in a bathroom. Floor of bathroom damaged Sewage cleanup in Coventry, MA

4 Common Sewage Problems for Commercial Buildings

A blocked sewer in your commercial building in Coventry, MA, gets your attention. It's something that must be taken care of quickly and for a variety of reasons. Contaminated water presents a health and safety issue and then there is the inconvenience it causes for employees ad customers. If the problem isn't discovered right away, or if the cleanup is neglected for even a short time, additional damage will likely be the result. This will cause the recovery bill to increase. The services of a professional water mitigation team is the best way to handle sewage problems. Be sure to contact a franchise that has the training, experience and equipment to handle these four issues:

Toilet Overflow. Whether the bathroom is public or for employees, an overflowing toilet has the potential to spread black water on the flooring and seep into the wood or tile. It could also filter through the flooring and affect the ceiling below.

Blocked Sewer. A sewage backup often brings dirty water into a commercial building when the outflow pipe is clogged. This can happen for several reasons, but it is usually the result of an obstruction such as tree roots.

Pipe Break. When a sewer pipe breaks, the result is contaminated water entering either the building space or the grounds of your company. This often is the result of age. Like everything else, sewer lines don't last forever and over time they weaken and eventually fail. Telltale signs of degraded sewer lines include gas odors, plugged drains and indentations in landscaped areas.

Pipe Leak. A slow leak can be a big problem because it is harder to identify. The presence of dirty water may go undetected for weeks or even longer.

Whether your company faces a blocked sewer or some other issue, a fast response is essential to a successful recovery and cleanup. Paying attention to the maintenance of your plumbing system protects your business.

Procedures That Save Documents and Cost

1/21/2020 (Permalink)

Documents damaged by water SERVPRO's offices take pride in applying expert knowledge in document restoration

Procedures That Save Documents and Cost

When water and fire rebuilds occur in Washington, MA, the list of damaged assets can accrue quickly, drastically altering the price tag of the remediation process. The loss can be personally devastating to business owners and insurance companies, requiring that not only fixtures get replaced but also much of the signage and paperwork. SERVPRO's experts understand the value of saving property. That's why the company specializes in document restoration, safely and professionally cleaning items. Such tactics not only reduce overall costs but eliminate headaches for all parties.

1. How Can Moisture Damage Be Undone?

Usually, when water hits paintings, papers, and photos, companies may deem them gone. However, document drying technology is available, and SERVPRO's water remediation crew can implement this technique, the same protocol adopted by the Library of Congress. By freezing the objects and then changing the pressure, the fluid evaporates rather than melting, restoring them for future use.

2. How Can These Materials Be Cleaned?

Now dry, specialists work to destroy the lingering microbes. This stage of document restoration often involves gamma irradiation in which an energy source sterilizes paperwork, allowing it to once again be handled.

3. How Can You Avoid This Again?

These tasks allow entrepreneurs to keep what they've created and avoid adding to the property loss form. However, with life's unpredictable status, it's not enough to be content here. Services can be extended with the team digitally saving the sanitized files. Enjoy having all of your important documents in one convenient spot.

4. How Much Training Do Specialists Have?

SERVPRO trains their employees continually, seeking out the best methods to efficiently and wisely work on projects. That means actively seeking out ways to stay on top of securing objects. Owners don't need to toss them. Insurance won't need to replace them.
SERVPRO's offices take pride in applying expert knowledge in document restoration. With customer satisfaction and quality as the priority, the franchises aspire to get the task done right and with ease for customer and insurer.

What To Know About Mold Inspections and Commercial Property

1/6/2020 (Permalink)

Buiding Inspector completing an inspection form on clipboard Before you buy a new business property, or if you have a current building you want inspected

What To Know About Mold Inspections and Commercial Property

If you’re planning on purchasing, or already own, commercial property in West Warwick, MA, you may be considering having a mold inspection done. There are a few things you may want to know about mold to help you determine if an inspection is the right step for your business.

1. Mold Should Be Part of the Property Inspection List

When you hire an inspector to check over a property looking for a potential mold problem should be part of the standard inspection process. Make sure you discuss with them any concerns you may have before the inspection so that you know what their procedure is, and also so they know if there are any specific areas you want them to check. If problems are found an inspector can usually offer advice about the next steps.

2. Look in at Risk Locations

The problem may not always be visible mold but you may believe mold could be present due to the odor of an area, or a history of water damage in the building. A mold inspection can cover at risk locations such as bathrooms, utility rooms, roof area, around windows, basements, and other areas that could face potential water problems.

3. Mold Can Be Removed

Even if the inspection does find mold, it’s important to remember that the fungus can be removed. A local mold remediation service can help with this process. If you're looking at purchasing the property the expense of mold removal should be covered by the current owner. If you already own the property you may want to talk to you insurance agent, as in many cases they may be able to make recommendations or your policy may include coverage depending on the mold’s source.
Before you buy a new business property, or if you have a current building you want inspected, it’s a good idea to check if a mold inspection is part of the standard inspection process. Check at risk locations such as utility rooms, bathrooms, roofs and other places that experience high moisture, and remember that if mold is found it can be removed. A remediation company can help with this process.