Recent Posts

4 Steps To Take When Cleaning Up After a Sewer Backup

6/17/2019 (Permalink)

Commercial 4 Steps To Take When Cleaning Up After a Sewer Backup Sewer overflow is considered a Category 3 water situation

Four Steps to Take During a Sewer Cleanup from a Flooded Toilet

Sewer backups are common occurrences in commercial buildings in West Warwick, MA, so it is important for building managers and property supervisors to understand how to deal with the Category 3 water flooding the floor. Here are four steps to take during a sewer cleanup from a flooded toilet.


One of the first things to do when dealing with standing water in any room is to turn the electricity off to that area of the building. This can prevent electrocution to those trying to clean the area.


Since sewer overflow is considered a Category 3 water situation, it is essential to contact a local water damage and prevention service. With the proper equipment and tools, the team can quickly dispose of the bacteria laden liquid.


Anyone attempting a sewer cleanup of the overflowing water must wear protective safety gear. Boots, gloves, overalls, and protective outer clothing can keep the bacteria away from the skin. Specialty equipment is needed for sewer liquid removal, so the water can be sucked into a sealed system by the professionals once they arrive.


Cleaning and sanitizing the area may be one of the most important steps in the restoration process. Items should be removed from the floor, and a special cleaner may be used to prevent contamination or the possible spread of any illnesses from the polluted water. This can also keep your company OSHA compliant.

Knowing how to handle a sewer backup when it occurs can help prevent standing water damage to the area, as well as possible contaminants from soaking into the space beneath the flooring.

Additionally, calling a team of professionals is often the best way to make sure the sewer cleanup is handled properly, and the area is sanitized to a professional standard. If you have any questions about removal procedures, call your local water damage and prevention service, and get tips on how best to handle any future situations.

3 Things To Know About Flood Cleanup

6/10/2019 (Permalink)

Water Damage 3 Things To Know About Flood Cleanup Flooded home in Oaklawn, MA

Flood Cleanup 

If your Oaklawn, MA, home has suffered a pipe break, then you may be looking at performing a flood clean-up. During this process there are several important things to know.

1. What Category of Water You’re Dealing With

When conducting a restoration after water damage, it's important to know what category of water you are dealing with. Water is commonly separated into three types. White water which is clean uncontaminated water, grey water, which is water that has been used for things like cleaning and may include soaps or other non-harmful contaminants, and black water which is highly contaminated often with sewage material. Flood water is usually considered black. The more contaminated the category, the more sanitation and safety steps may be required.

2. How the Flooding Occurred

It's also important to know how the flooding occurred. The steps needed for taking care of a pipe break are different from those used when dealing with storm flooding. Knowing the source of the flooding can allow you to either fix the problem, or take proper mitigation steps in the event of future possible issues.

3. How To Clean Up Safely

Knowing what safety steps need to be observed is important for any flood cleanup. In most cases you may want to contact a water damage restoration professional to conduct the process for you. These professionals already have the tools and equipment needed to take care of any damage in your home correctly. This may mean removing debris, replacing carpet, preventing possible mold growth, sanitizing the area, and taking mitigation steps for the future.
When cleaning up flooding after a pipe break it's important to remember several things. Know what category of water you're dealing with so that you can go through the proper sanitation procedures. Know what the source is so that future problems can be mitigated, and consider what safety steps need to be observed. If you have any questions a professional may be able to help.

Bread and Mold: An Unavoidable Abomination

5/23/2019 (Permalink)

Mold Remediation Bread and Mold: An Unavoidable Abomination Mold growth on bread

Bread and Mold

Everyone has likely been there. You are in the mood for a tasty sandwich, and you go to grab the recently purchased loaf out of the bread drawer, only to find it splotched with green fuzz. Bread mold is a common catastrophe in most homes, and unfortunately, there is little anyone can do about it. True, there are ways to slow the development of mold, like putting it in the fridge, but some of those ways make a loaf go stale faster. The best way to slow the process of mold growth and keep your bread fresh is to pay attention to the environment it is being stored in.

1. Moisture

Moisture contributes to fungus growth, meaning that to slow the process of growth on your bread, you should store it in a dry space. However, bread also contains moisture which means that it will always be a breeding ground for fungus. Mold spores are everywhere, and if your bread is somewhere comfortable for spores to land and feast, then your bread will turn quickly.

2. Storage

The occurrence of bread mold can be slowed by choosing appropriate storage options. A drawer is most likely not the best place for your bread because it is a dark place. Also, if that drawer is near a dishwasher or an oven, then it becomes a warm place as well. Mold thrives in dark, warm areas.

3. Temperature

Also, while there is such a thing as fridge mold, most mold spores do not like the cold and cannot thrive in such an environment. However, your bread will not do well in these conditions either. Bread will go stale faster in the fridge, but depending on how often you consume bread, the benefits may outweigh the cons.

If you consistently experience rapid molding of bread, then you may want to contact a mold remediation specialist in the Meshanticut, MA, area to assess your home. Sometimes a moldy loaf of bread can indicate other problems.

Bread mold is unavoidable. However, focusing on storage conditions may slow the rate of development.

3 Truths About Fire Alarms and Your Home

5/15/2019 (Permalink)

Fire Damage 3 Truths About Fire Alarms and Your Home Change the batteries of your alarm

3 Truths About Fire Alarms and Your Home

Remembering to provide maintenance to each appliance in your fire alarm system can be annoying. After all, it isn't like home fires are a regular occurrence in your Edgewood, MA, neighborhood, right? Unfortunately, the statistics about residential fires in the United States paint a different picture:

  • U.S. fire departments respond to an average of 355,400 home fires per year.
  • Fire departments respond to one home fire every 88 seconds.
  • Cooking, smoking, and heating equipment are responsible for most home fire deaths.
  • Working alarm systems reduce the risk of dying in a home fire by half.

Clearly, there is a good chance that your home, or a home near you, will be affected by fire at some time. Additionally, the chances of minimizing injuries and fire damage are much better with routine maintenance.

1. You Need More Smoke Alarms

According to the National Fire Protection Association, you should have an alarm installed inside every bedroom, outside the sleep area of the home, and on every level (including the basement.) An average two-story, three-bedroom home needs at least five alarms.

2. It's Time To Replace the Alarms

Whether you're changing the batteries regularly or not, you probably know that you should be replacing them. For the best results, i.e., your home safety, you should change the batteries every six months. What many homeowners don't know is that you should also replace the fire alarm. The U.S. Fire Administration recommends replacing the alarms every 8 to 10 years. Some alarms beep when they've reached the 10-year mark, but it's best to write your date of purchase on the alarm, so you know when it is no longer effective.

3. You Must Invest in Multiple Types of Alarms

Did you know that photoelectric alarms are best at sensing smoldering and smoke damage, while ionization alarms sound more quickly when flames and fast-moving fires happen? You can't know which type of fire will affect your home, so install some of each.

You probably have less than five minutes to get out of a home fire. Stop what you're doing now and complete necessary maintenance for your existing alarms or install a fire alarm system. If you have further questions, contact fire damage cleanup professionals for answers.

3 Reasons To Have Business Interruption Insurance

5/12/2019 (Permalink)

Storm Damage 3 Reasons To Have Business Interruption Insurance Business interruption insurance can be used to cover these regular expenses

Three Reasons Why a Business Should Have Interruption Coverage

Extensive property damage may prevent a business from operating for days or weeks. A business interruption insurance rider or endorsement can cover lost revenue, operational expenses and the costs associated with a temporary relocation during a rebuild. This endorsement or rider supplements a general commercial property policy that covers damage to the structure or contents of a building in Cranston, MA

1. Limiting Lost Revenue

Interruption insurance can make up for revenue lost during damage cleanup and restoration. Extensive fire, storm or water damage may take days or weeks to repair. Business owners should obtain at least enough coverage to offset revenue and expenses for several business days. A waiting period of 48 to 72 hours may be necessary before coverage applies.

2. Continuing Operational Expenses

Several expenses may continue unabated after a disaster. These include payroll, commercial rent or lease payments, utility bills and taxes. Business interruption insurance can be used to cover these regular expenses at a temporarily closed business during a rebuild. It is important to regularly perform an impact analysis to determine exact operational costs and adjust the coverage level accordingly.

3. Temporary Relocation Costs

If it is possible to work out of a temporary location, interruption insurance can help to cover relocation costs. The coverage will not continue if a business can effectively operate out of another location or an undamaged portion of the primary property.

A business owner should determine whether the cost of maintaining an interruption policy is worth the peace of mind this coverage can provide. When a building sustains damage, the property owner or manager should contact a commercial mitigation and restoration company located in Cranston, MA, and prepare to file a property insurance claim. Certified professionals can complete a cleanup and rebuild in less time, which may lower an interruption insurance claim.

3 Mistakes Homeowners Should Avoid After a Flood

4/23/2019 (Permalink)

Storm Damage 3 Mistakes Homeowners Should Avoid After a Flood Call your agent in Washington, MA to find out if you are covered

3 Mistakes Homeowners Should Avoid After a Flood

Flooding can be a devastating experience for any community to endure. Because many homes in Washington, MA, may be susceptible to this threat, it’s important to carefully evaluate your risks and consider purchasing flood insurance. In the event damage does occur, it’s also imperative that you avoid several key mistakes that could jeopardize both your home’s structural integrity and your claim.

1. Waiting for Adjuster To Arrive

Floods can affect large areas and many property owners. Because of this, your insurance adjuster may be inundated with claims, resulting in delays. Unfortunately, waiting to commence cleanup efforts can result in extensive mold damage that may further compromise your home’s structure. To avoid this, you may need to commence operations before the insurance representative arrives on scene.

2. Forgetting To Document Destruction

Properly documenting flood damage is an essential part of the flood insurance claim process. You should compile a list of your damaged or destroyed possessions that includes dates of purchase as well as each item’s value. Because the adjuster may not see the full extent of the destruction firsthand, it’s imperative that you take video or photographic evidence. Failure to complete this important step can jeopardize your claim or result in limited financial compensation.

3. Failure to Remove Saturated Building Materials

Because mold thrives in moist environments, it’s vital to commence flood cleanup and restoration endeavors as quickly as possible. Promptly removing standing water and saturated objects are important steps. Opening windows and utilizing fans and dehumidifiers can also expediate the drying process, keeping spores from proliferating.

To be efficient, you should also remove soaked drywall and insulation. This protects your home from extensive mold contamination by eliminating additional moisture zones where the fungus can breed undetected.

Completing a flood insurance claim can be a lengthy process. Cleanup initiatives, on the other hand, mandate a quick response. Understanding how to proceed with the project before the insurance adjuster’s visit can help every homeowner safeguard their property from additional destruction.

Securing Property After A Fire

4/17/2019 (Permalink)

What to do after a Fire

After a fire in the house or a fire in business, the fire department will ensure that the utility services are safe to use. In case they are not safe, firefighters will turn them off to avoid any further commercial fire damage.

To avoid any further fire loss, the police department has to be informed that the house or business establishment will be vacant. To avoid commercial fire damage, board up all openings. This will help to mitigate air quality too.

The insurance company can help to assess the fire damage and the immediate needs in case of fire in business. This would include pumping out water and covering doors and windows in case of fire in a home. It would help to improve air quality too.

The services of an expert are required to mitigate soot damage and smoke damage and improve air quality. To assess fire damage, a list has to be made of items impacted by fire loss in case of fire in home or fire in business.

There can be help from family and community to mitigate air quality and for fire cleanup after a fire in a home or a fire in business. The landlord or mortgage lender must be contacted and informed about commercial fire damage. To mitigate further fire loss, inform credit card Company about the burnt or lost cards and request replacements.

All receipts for money spent due to fire damage must be saved as they may be needed by the insurance company later for a fire in home or fire in business. These can also be used to prove losses that are claimed on the tax return for fire damage, soot damage, smoke damage or fire loss.

Fire cleanup can be done by experts to restore items and mitigate commercial fire damage. Get an estimate of cost for this work as it should not be higher than the loss due to fire damage.

Ask the insurance company for an estimate of the fire loss in case of fire in home or fire in business. Know about the estimate to repair or renew the commercial fire damage items.

The fire cleanup involves knowing the fire damage to important papers like driver's license, auto registration, bankbooks, insurance policies, passports and so on. Get into the process of getting new ones made.

Soot damage and smoke damage can lead to burnt money. Try not to handle it yourself. Get a professional Place each bill in plastic wrap and take it to Bank and get it replaced. Look for ways to mitigate air quality while doing fire cleanup. Always get an expert for doing the fire cleanup, or it may lead to further fire damage. Try and salvage as much material as possible. But use it only after cleaning it well to ensure there was no soot damage or smoke damage.

In fact, there can be damage due to heat, smoke damage or soot damage even after the fire has been put out. Hence professional help is vital here as various technical issues are involved here. 

Frozen Pipes: Prevention and Treatment

4/17/2019 (Permalink)

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable.

SERVPRO of Cranston offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause:

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets.
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst.
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes.
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze.
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break.
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F.

Found a Frozen Pipe? Thaw It Out:

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation.
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe.
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of Cranston immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of Cranston professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

3 Things You Always Wanted To Know About Mold (But Were Afraid To Ask)

4/16/2019 (Permalink)

Commercial 3 Things You Always Wanted To Know About Mold (But Were Afraid To Ask) A leaky pipe left unattended will eventually cause a mold problem.

It’s unattractive, smelly and just plain gross – mold is the pest of many a homeowner and business owner alike. Most of us know the basics about mold, like what it looks like and where it happens, but there are other things many people only think they know. Understanding mold is the first step in getting it out of your Oaklawn, MA, property. Here are your top questions about mold and mold growth answered.

What Is Mold?

One of the most commonly asked but least understood questions is what is mold? The simple answer is it is a fungus made up of small organisms. Mold growth can occur just about anywhere, thanks to airborne reproductive spores that spread easily.

Mold loves high humidity, dark environments like:

  • Basements
  • Crawl spaces
  • Bathrooms
  • Under sink areas

Those are the basics. But that’s just the beginning of what makes mold tick.

What Color Is Mold?

The assumption is often that mold is black and not without good reason. Mold is often black or gray, but it can also come in a rainbow of colors like green, purple, orange and even pink or white. The color is related to which organisms make up the mold.

Is Mold Just Mildew?

Mold and mildew are often mentioned together and that’s because they often occur together. But while both are indeed fungi associated with water damage, that’s where the similarities end. Mildew only grows on surfaces. Mold, on the other hand, has roots that can take hold in many more places.

Can You Eradicate Mold?

In a word, no. Mold spores are literally everywhere in our environment. But while you can’t eliminate them, a remediation professional can help you get them down to harmless levels.

Understanding the basics about mold growth can help you know how to form a plan of action. Bone up on your mold knowledge then reach out to a local mold remediation company to banish the fungus from your property.

Act Fast: The Key To Lowering Your Business Interruption Claim

4/16/2019 (Permalink)

Water Damage Act Fast: The Key To Lowering Your Business Interruption Claim Flooding in an office building in West Warwick due to a broken pipe.

Flooding in your office building in West Warwick, MA, can put a damper on how well you are able to operate. Business interruption service can help, but it's easier to get a claim accepted if you keep the total losses as low as possible. Here are a few key ways to lower your claim and get your business back to being fully operational.

Timely Mitigation

The sooner you can start fixing the problems caused by a broken pipe, the less expensive the process is likely to be overall. As soon as you know you have a leak, call water remediation experts who can:

  • Assess the problem
  • Detail a plan to fix it
  • Produce an estimate of the total cost

A quick assessment and estimate can help your insurance adjuster evaluate your flooding claim so that you can get started on remediation. As water damage tends to spread when it is left untended, fast remediation can actually lower the amount of damage ultimately caused by the leak.

Quick Report

Business interruption insurance can take a few days to kick in after you call. Just as large water damage occurs with an unresolved leak, big financial problems happen the longer you deny you need help. It may seem like good sense to wait to report the hit your operations have taken until you are certain you need to make a claim, but this is often not the case. If you delay in making your claim, you may be floundering on your own for a while and get yourself in deeper financial straits than if you had called your insurance company from the start. Overall, this can be more expensive and result in a larger claim, not a smaller one.

If your building experiences flooding, it is likely you will need business interruption insurance to compensate for your losses while you are unable to operate at full capacity. You can lower the amount of your claim by reporting the problem quickly to your insurance company and remediation experts.