Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

After that initial call to our team of pros, help is close at hand. Immediately we'll send a professional technician to begin the inspection and assessment process. And that's step two: inspection and assessment. This important second step is crucial because it's in these moments we begin to understand the scope of the work and create a targeted plan. It's not an overly involved step, but it is important.  

Our technicians use advanced tools to help in this process of inspection and assessment, tools to check moisture levels and help identify damage areas. Our SERVPRO of Cranston team is an effective partner to help you through your needs.

In fact, we're "here to help."

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction