SERVPRO of Cranston Employee Photos

a man in front of a green SERVPRO truck

Christopher Gagnon

Christopher Gagnon has been the General Manager of SERVPRO of Cranston for 7 years. He has received certifications as a Water Restoration Technician, Fire and Smoke Restoration Technician, Applied Structural Drying Technician and as an Air System Control Specialist. Prior to becoming the General Manager at SERVPRO, Chris owned a commercial printing company for over 20 years. He is a large supporter of JDRF Golf Community annually. And he also enjoys golfing, going to the beach and spending time with his family and friends. 

a woman in front of a green SERVPRO truck

Melissa Pelletier

Melissa Pelletier is the Office Manager at SERVPRO of Cranston. Melissa has been with SERVPRO for eight years and has her Associates Degree in Administration. Melissa has also received a certification in DryBook and has received SERVPRO's on the job training. Melissa loves reading and spending time with her great-nephew.

a man in front of a green SERVPRO truck

CJ Gagnon

Chris Gagnon Jr. is A Project Manager at SERVPRO of Cranston. After attaining his bachelors degree from Fitchburg State, CJ joined us as a technician for one year and has spent his most recent two years with us as a project manager. He has received certifications as a Water Damage Restoration Technician and Applied Structural Drying Technician. CJ participates in various community service and charity events and enjoys exercising, golfing, and meeting new people.  

a man in front of a green SERVPRO truck

Igor Marroquin

With over 12 years of restoration experience, Igor Marroquin is a valuable asset to our team in many ways. He holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician (WRT) and also has a Bachelor of Science in Marketing. Igor is extremely knowledgeable in building rapport and establishing strong business relationships as our Executive Account Manager but he’s also incredibly well versed in project management. His strengths lie in promptly being able to assess & express the benefits of products, services, and business decisions. In the past, Igor has held positions as a District Sales Manager, Warehouse Manager, and is also a Certified Personal Trainer/Manager.

a man in front of a green SERVPRO truck

William "Billy" Parsons

Billy is our Warehouse Manager and has been with our team for 7 years. He has his certification as a Water Damage Restoration Technician. He has a background working with sheet rock. He enjoys spending time with wife and kids. And also likes to play softball.

a woman in front of a green SERVPRO truck

Ashley LaBoy

Ashley is our Job File Coordinator here at SERVPRO. She works in conjunction with our administrative team to keep Team Mattos organized and efficient.

a man in front of a green SERVPRO truck

Andres Garcia

Andres Garcia is a Crew Chief and has been with SERVPRO of Cranston for 22 years. He is certified as a Water Damage Restoration Technician. Andres enjoys spending time with his wife and 2 children. 

a man in front of a green SERVPRO truck

Richard Villegas

Richard is a Restoration Technician and has been with SERVPRO of Cranston for 7 years. He has been working in construction since he was 14 years old. He enjoys spending time with his family, going to the beach and parks. 

a man in front of a green SERVPRO truck

Jonathan Brightman

Jonathan has been on our team for three years and is an Institute of Inspection Cleaning and Restoration (IICRC) certified Water Damage Restoration Technician. In his free time, Jonathan likes to practice karate, travel, and is a member of Freemasons.

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Tomas Quiroz

Tomas is a Restoration Technician on our team and has been with us for three years. Tomas loves spending time with his wife and their three children when he’s not working.

a man standing by a green van

Walter Giron

Walter is a Production Technician and has been with SERVPRO for over four years. He previously worked as a local jewelry polisher. He lives in Cranston with his wife and child and like to play sports and volunteers to help the homeless.

a photo of a man in a winter hat and black jacket

Anthony Olaes

Anthony is our Reconstruction Operations Manager and has been leading our reconstruction division for over a year now. He prides himself on the ability to provide start to finish claims handling of property and casualty and provide mitigation, construction, and over twenty-four years of expertise in the restoration and construction field. Anthony has had his adjusters licenses since 1997 and attended Roger Williams University. He lives in Cranston and has two daughters and one son. He’s a member of the Chamber of Commerce and enjoys watching local sports. Anthony likes to walk outdoors to destress and spends most of his free time in the company of his awesome kids.

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Dean Cooper

Dean Cooper is an exceptional Project Manager with great communication and customer service skills. Dean has held positions as a firefighter/EMT, roles in construction, and was an infantry assaultman in the Army. He has completed both the Water Restoration Technician certification and the Fire & Smoke Restoration Technician certification by the Institute of Inspection Cleaning & Restoration Certification (IICRC) and holds his associate’s degree in emergency management & homeland security. Dean lives in Cranston and enjoys spending time at his church and going to shooting ranges.

man in front of action hero wall

Raymond Bolduc

Raymond joined our team this year as a Project Manager and has been an extraordinary addition. Ray’s expertise extends to water damage, fire/smoke restoration, document drying, bacterial/viral pathogen, and beyond. He’s also held roles in marketing, account management, and transport. He has completed both the Water Restoration Technician certification and the Fire & Smoke Restoration Technician certification by the Institute of Inspection Cleaning & Restoration Certification (IICRC). Ray lives in Cranston and spends his time working on photography and fundraising for Autism Research & Awareness organizations.

man in front of green van

Carlos Rondon

Carlos is a Crew Chief on our team and loves working in his role. He previously worked for Amazon but has over twenty years experience in restoration as well as wood working. Carlos lives in Fall River and loves spending time with his wife, his children, and his 3 grandkids. They enjoy traveling and participating in sports, watching movies, and playing games together.



man in front of green van

Otto Samayoa

Otto joined our team mid last year and has been a great addition to our production technicians since. He previously worked with furniture, and has also worked for UPS. He has a great wealth of experience in cleaning offices and commercial buildings. Otto currently lives in Central Falls and enjoys spending time with his family.