Sewage Cleanup and Restoration

As word associations go, people generally associate SERVPRO with emergency fire and water damage restoration work, and rightly so. But what most fail to realize as well is that SERVPRO teams are also professional cleaners, not in spite of their emergency restoration work, but because of it.

Nationally SERVPRO's are quietly looked to and respected for their professional cleaning services. In fact, our tagline on top of the page says it well, “Fire & Water - Cleanup & Restoration.”

For different reasons, residential and commercial properties are impacted by sewage — that used water that passes through the sewer system. Sewage is categorized into three often repeated classes: clean, gray and black — you can learn more here.

These differing levels of contamination also imply differing levels of risk. As a general rule all sewage should be considered unsafe and contaminated. It may contain bacteria and viruses that could cause serious illness — caution must be used.   

Our SERVPRO teams address sewage contamination, let us help. 

Sewage Backup or Toilet Overflow? Call Us Today – (800) 734-0602

There are three major types of contaminated water. SERVPRO of Cranston will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.