Step 5: Cleaning and Sanitizing

By this point in the process, the journey toward restoration is well under way, we have moved from assessment to water removal to dehumidification. Our teams have addressed the damage, but the property is still left undone. It's now time to turn our eyes and efforts to restoring the property back to how it was (and even a little better). 

The next step of the process is cleaning and sanitation. The whole property is in need of professional cleaning services, the walls, flooring, and ceiling as well as the furniture, upholstery, clothing, and other items ravaged by water. Most water damage events also requires odor removal and deodorization since wet materials tend to produce odors that are best described as unpleasant. 

The goal that our teams always aim for is the impression that nothing's happened. The SERVPRO motto captures this aim, "Like it never even happened." For us, there is no other standard. 

Contents Restoration

SERVPRO of Cranston specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Learn more about Contents Restoration.

  •  Dry Cleaning
  •  Wet Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments


We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Back to Step 4: Drying and Dehumidification

Forward to Step 6: Restoration